2022-2023 Course Catalog 
  
    Feb 08, 2023  
2022-2023 Course Catalog

Information Technology Support Specialist, (CSC)


Program Info

Minimum credits: 18
Length: 2 semesters

Division: Workforce Services
Contact: 434.797.6437
Award: Career Studies Certificate
Plan Code: 221-299-21 CIP Code: 11.0101

The Career Studies Certificate in Information Technology Support Specialist is designed for existing information system employees who wish to upgrade their skills to include CompTIA industry certifications, or for individuals with previous computing systems-related experience contemplating a career change. Due to the level of knowledge required for the courses in this CSC, candidates must have previous knowledge, either through workforce experience or college courses.

Note: This program requires previous computing systems-related education or experience, as determined by the instructor.

Program Coordination: This program shares six credits (ITN 106  and ITN 107 ) with the CSC in Networking Technology Fundamentals.

 

Program Description

The Career Studies Certificate in Information Technology Support Specialist is designed for existing information system employees who wish to upgrade their skills to include CompTIA industry certifications, or for individuals with previous computing systems-related experience contemplating a career change. Due to the level of knowledge required for the courses in this CSC, candidates must have previous knowledge, either through workforce experience or college courses.

Program Outcomes: Graduates will demonstrate competency in:

  1. Fundamentals of PC hardware & peripherals, mobile device hardware, networking & troubleshooting hardware & network connectivity issues.
  2. How to install & configure operating systems including Windows, iOS, Android, Apple OS X & Linux; security; the fundamentals of cloud computing; & operational procedures.

Industry Certifications: CompTIA A+, Network+, Server+, Cloud+, Security+.